We reply to every Google review your practice gets — within one business day, in your voice, HIPAA-aware — and keep your Google profile active with weekly posts. You never touch a dashboard.
Get your free review audit →No call required. We send you a 2-minute video audit of your Google profile within 48 hours.
Built exclusively for dental, medspa & wellness practices · No contracts · No software to learn
Only 4% of consumers never read reviews. Everyone else is reading yours before they call — your profile is your real front door.
Source: BrightLocal, Local Consumer Review SurveySilence reads as indifference. A 1-star review with no reply costs you every patient who reads it after — a thoughtful reply wins many of them back.
Source: BrightLocal, Local Consumer Review SurveyA Dallas practice paid $10,000 and a North Carolina practice $50,000 in federal penalties — for replying to reviews with patient information. Even "thanks for coming in!" can cross the HIPAA line.
Source: HHS Office for Civil Rights, resolution agreementsOne form about your practice voice and policies. We connect to your Google Business Profile as manager. After that, everything runs on our side.
Every new review gets a human-reviewed, HIPAA-aware response within one business day. Negative reviews get a de-escalation reply — and you get an instant alert with a suggested offline recovery step.
One-page report: new reviews, rating trend, response time, profile views. No dashboard, no login. It lands in your inbox.
| Software (Birdeye, Podium…) | Cheap AI repliers | MedReviewOps | |
|---|---|---|---|
| Price | $299–$800/mo | $29–$99/mo | $199/mo flat |
| Who does the work | You do | A bot does | We do |
| HIPAA-aware replies | Your problem | No | Always |
| Contract | Often annual | Monthly | Monthly, cancel anytime |
| Setup fee | Up to $500+ | Varies | $0 |
Swipe to compare on mobile. Competitor pricing verified July 2026 from public pricing pages and industry guides.
We come from years of running patient-acquisition systems for private medical practices in Europe — where healthcare advertising rules are among the strictest in the world. Careful, compliant communication is the only way we know how to operate.
— Andrea Bonanno, founder. You'll deal with me directly — no account managers, no ticket queues.
Every eligible public review answered within 1 business day, or that month is free. Keep the replies.
Start with the free audit — no payment until you say go.
We never confirm anyone is a patient, never reference treatments, and never discuss health information in public replies. Our replies are written specifically to protect you — that's the core of the service.
AI drafts them; a human who knows healthcare reviews edits and approves every single one. Nothing is ever posted unreviewed.
We flag them to Google through the official process and reply in a way that protects your reputation in the meantime. Anyone promising guaranteed removal is lying to you.
Never. We only access your public Google Business Profile — nothing inside your practice systems.
Email us. It stops that month. No retention calls, no exit forms.
One email. A 2-minute video audit back within 48 hours. No call, no pitch, no obligation.
Button not working? Just email andrea@getmedreviewops.com with your practice name.